To research, develop and maintain an overview of the intelligence environment (with particular reference to primary response and calls for service) within NZ Police and provide advice on the effectiveness and direction of risk-targeted deployment initiatives and primary response capability.

To collect, maintain and share best practice information relating to primary response and risk targeted deployment and maintain a base of intelligence information in order to support Communications Centre and District Management staff.

To support national and district management decision-making and strategy development in risk-targeted deployment and primary response by providing accurate and timely information and products.

KEY ACCOUNTABILITIES

1. Service Delivery

• Undertakes environmental scanning, highlighting problems and trends, social conditions, crime and other community factors which police managers need to know to manage their primary response and calls for service.
• Identifies project areas/parameters requiring research or analysis, and reports with recommendations to the National Adviser: Intelligence and Performance.
• Contributes to the development and implementation of risk-targeted Communication Centre projects.
• Provides accurate and timely information to support internal and external performance reviews and audits.
• Contributes to evaluations of the effectiveness of Police and community initiatives that impact on risk-targeted Communication Centre issues. This includes evaluating and comparing the effectiveness of Police tactics, operations and strategies.
• Initiates, promotes and provides advice and support in the development of local and national risk-targeting projects.
• Assists with Communication Centre intelligence information in support of business projects.
• Undertakes any specific intelligence related projects as required, ensuring project objectives, deliverables, constraints and principal working activities are managed effectively and efficiently, and projects are completed in a timely, cost effective manner.
• Provides support to the National Adviser: Intelligence and Performance in managing change in relation to identified strategic projects and other initiatives at a national level.
• Identifies training needs and assists with the development of training programmes for analysts.
• Provides specialist support and training to the Communication Centre Analysts.
• Supports and contributes to national training programmes for intelligence analysts.
• Identifies intelligence-related obstacles to change and develops appropriate responses.

·         Monitors and reports on the effectiveness of change management strategies from an intelligence collection and dissemination perspective.

2. Relationship Management

• Maintains relationships with other organisations to obtain information useful for developing risk-targeted intelligence.
• Develops and maintains partnerships within a Customer Service framework.

·         Reports on relationship issues with national or district implications to the National Adviser: Intelligence and Performance.

3. Customer Service

• Ensures project/intelligence information and resources are available and released as appropriate to interested parties.
• Provides an appropriate response to requests for assistance, recognising and applying quality customer service values and principles.

·         Acts as a source of expert information and advice on Communication Centre intelligence for managers and staff.

4. Team Work

• Co-operates and works with all other members of the Communications Centres Group in order to achieve team goals.
• Supports and maintains strong and effective channels of communication within Communications Centres and with relevant managers and staff in the Police National Headquarters, Districts and Areas.

POSITION REQUIREMENTS

NOTE